Masters Insurance Services


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At Masters Insurance Services, our goal is to be professional and ethical as a provider of insurance.  We promise to make every effort to provide our clients with dependable and reliable service.  We believe, if we don't take care of our customers, somebody else will. 

Masters Insurance Services is licensed to conduct business in the state of Pennsylvania and Ohio. The information on this site is a solicitation to conduct business only in the aforementioned states of authority.

ERIE Philosophy~

Our founding principle guides us in all we do: "To provide our policyholders with as near perfect protection, as near perfect service as is humanly possible and to do so at the lowest possible cost."

Erie Insurance sells auto, home, life and business insurance through our network of independent agents in 12 states and the District of Columbia. Masters Insurance Group was established in 1992 in Forest Hills, Pennsylvania, by a mother-son duo, a rarity in the insurance industry. When you become a customer with them, you become part of the family.


Family Focused:


Principal agent Bob Masters has been in the insurance industry for 25 years. He received a bachelor’s degree from Indiana University of Pennsylvania. He holds the Life underwriting Training Council Fellow (LUTCF) designation and is an active member of the Insurance Club of Pittsburgh.

He and his late mother, Janet Masters together started their agency from scratch in November of 1992, and had the distinction of being one of the few mother-son operated agencies with ERIE. Over the years, they molded a creditable, well-respected business within their community. They were co-owners until Janet’s untimely passing in April 2015. She is fondly remembered by many clients, friends and family members.

Customers of Masters Insurance Agency experience personable and helpful service each and every time they call or visit the agency.

“We stay relevant by continuously building relations with our customers and always treating them like family.”


Years of Service:


The agency has four other employees, Jennifer, Von, and Ben, who help serve the agency’s 6,000 customers. Jennifer is a licensed CSR who, although relatively new to the industry and the area, has a history in customer service. Von is an agent with nearly 20 years of experience in the insurance industry, in addition to 30 years of military experience. She is a Lieutenant Colonel with the U.S Army Reserve.  Ben is a licensed agent and has been in the insurance industry for 17 years.  He received his bachelor’s degree from the University of Pittsburgh and comes to the agency with an extensive personal and commercial lines background.  Ben is a western Pennsylvania native and enjoys spending time with his family on the river.

The staff of Masters Insurance Group serves the community as well as their customers. Bob is an active member of the Forest Hills Auxiliary Police. He also supports the Cystic Fibrosis Foundation and the Fraternal Order of Police.

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Masters Insurance Services
Office Hours: Monday-Friday 9 a.m.-5 p.m.  By appointment: Saturday and evenings

1719 Ardmore Blvd., Pittsburgh (Forest Hills) PA 15221     

Phone (412)351-2448    Fax (412)351-2686

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We offer you...

  A multi-line agency 

  Customer care 

  No obligation comparison quotes

  Analysis of your complete insurance needs 

  Personalized and friendly services to our customers 

EQUAL PROFESSIONAL SERVICES   The Masters Agency is strongly dedicated to the principle of equal professional service, which means that all applicants, policyholders, and claimants are provided with the same high caliber service. Masters Agency does not discriminate on the basis of race, ethnic origin, sex, age, religion, location, socioeconomic status, or any other legal basis.



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